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Businiess name:
Christian Brothers Plumbing Heating & Air Conditioning
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Review by:
citysearch c.
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Review content:
I have used Christian Brothers for about 3 years but never again, This toilet was repaired on I/5/17 and probably slow leaked until now. I noticed the wall was discolored and realized the toilet must be leaking. I called Restore (recommended by my Insurance company( and they set up 2 fans to dry the damaged wall. In the mean time I was told by Joy to call her and she would see if Christian Bros. would share the expense. I called after Restore finished drying the wall and removed the fans at an expense of $800.00. installation and should be covered by the turning on and off of the valve, the hose broke and had to be replaced. I paid your service man $189.00 to replace the part. I feel that this expense was incurred because of your poor quality of original work and should be born by your company. Also when I called Joy to report the cost, she pretended to remember nothing. I do not enjoy being lied to and you certainly have not fulfilled your promise to see that your customer is satisfied.
RESPONSE FROM Christian Brothers Plumbing, Air Conditioning, And Electrical:
We appreciate your feedback, we will pass this information on to Tim at Master of Diaster, we pride our selves in providing excellent service, the process was explained to you, could not promise any refund ,and do what ever it takes to complete this task.
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