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Businiess name:
Karen Rowell - State Farm Insurance Agent
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Review by:
citysearch c.
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Review content:
This is the most disgusting place I ever had my policy at. Initially I was told $596 for six months and after one and half months they charged me almost $1300. The reason was that I did not provide them a clear copy of my wife's license and they found out all these days later that she had tickets. My point was why didn't they tell me the time I provided them the copy. In short, after 1.5 months they charged me a new rate, which did not have a mutual agreement. They are not refunding me the right amount back. They say their under-writing department makes the decision and they can't do anything about it. I am taking this case further to the StateFarm headquarter in hope that they will refund me my hard earned money. Even if you choose StateFarm, I recommend never to deal with this agency. Hope my review helps all the new customers in making the right decision
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