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Businiess name:
Faux Salon
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Review by:
Guest
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Review content:
So I went here and I loved the decor and the stylist was very friendly and did an ok job.
The reason I have to give one star is because when I booked the appt. I was quoted 67 dollars. My hair is only 3 inches long if that so there's no reason for it to be more expensive.
I get to the register and they tell me it's $130.00.
I mentioned that I was quoted over the phone and the difference was pretty drastic. I get 10 or 15 dollars but basically double?
The receptionists were somewhat snooty and basically shrugged it off as "not their problem"
In the line of customer service that I'm in, it's about making it right with the customer and they definitely didn't do that so I was dissapointed. I liked the stylist and was planning on going back but not after this.
Im on a budget and can't afford to go to places that say one thing on the phone then charge double when you get there.
Not cool and even worse, them not giving a @:&$ about it
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