Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Enterprise Rent-A-Car
|
|
Review by:
Guest
|
|
Review content:
On 6/21/17 My parked vehicle was hit by an uninsured driver. As he had no coverage, I paid my $500 collision deductible to Great Plains Auto Body to repair the vehicle and dropped it off on 6/29/17. My insurer (Geico) had recommended Enterprise for a rental car as I had rental reimbursement coverage and they had a direct bill arrangement and would meet me at the body shop. I was given the keys to a damaged, dirty 2016 Chevy Traxx. I asked the rental agent if they had something that was not as hail damaged and was told "all of our cars were damaged in last weeks storm" and added "Only dents over 2 inches across needed to be reported". The same woman pointed out that she saw three dents on the hood of the vehicle but all were too small for the damage disclosure report. I was not given a copy of the report as I was told it was "all electronic" when I asked for one. When I started the vehicle the "change oil" light was on and I didnt think anything of it until a couple of days later- I checked the pile, it was about 2 quarts low and black as coal. The vehicle had obviously been very poorly maintained in addition to the damage. I turned in the vehicle on 7/7/17 upon completion of repairs at Great Plains and was told there was no agent there to check in the vehicle, so I asked that they call me back. On 7/8/17, I received a voicemail from an Ellen with Enterprise advising me that they thanked me for my business and stated quite clearly that "the vehicle checked in fine, gas tank full, and no damage". Then, on 8/11/17 (35 days later) I get a call from 402-917-5171, from a woman named Bridget. She left me a voicemail stating that there was a hailstorm in Omaha on 6/29/17 and that they would be filing a hail claim with my insurer for the damage to their vehicle. Problem here is that I was not in Omaha that night, I was in Plattsmouth and we did have some light rain, but no high winds or hail at all. I called Geico and advised them that they were about to be the recipient of a fraudulent claim, and they took a sworn ...
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|