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Businiess name:
Bluebonnet Hills Funeral Home and Bluebonnet Hills Memorial Park
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Review by:
citysearch c.
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Review content:
In addition to the pain of the very sudden, unexpected loss of my young husband, Bluebonnet Hills has been unprofessional, uncooperative, deceptive, and unreliable. We choose them because I wanted my husband's remains to be near his mother, so that she could visit as often as possible. Because we were both students and still paying off our wedding only a year earlier we had a limited income. Bluebonnet suggested "standard" items, but when we looked at the price list it became clear that these were not the least expensive, or even close. Upon sitting down with the staff to try and bring the cost down the "sympathetic" demeanor of the staff disappeared. On the very day of the wake at 2:30 in the afternoon, with family and friends flying in, I was informed that the funeral would not happen, that the plot would not be dug, because they could not reach Ft Dearborn, the UTMB HR department and therefore could not verify my husband's job or life insurance policy. The day before I buried
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