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Businiess name:
Bluebonnet Hills Funeral Home and Bluebonnet Hills Memorial Park
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Review by:
citysearch c.
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Review content:
When my husband unexpectedly died I choose Bluebonnet Hills so my mother-in-law could visit often. They have been unprofessional, deceptive, and unreliable. Because we were both students on a limited income BBH suggested ""standard"" items, but the price list revealed these options not so economical as ?standard? implies. On sitting down with the staff to try to bring the cost down the ""sympathetic"" demeanor of the staff vanished. The afternoon before the funeral I was informed that ?plot would not be dug?, because they could not verify my husband's job or life insurance policy. I had to call the insurance and employer and have THEM call. Their minister offered reading to my mother in law that I had already declined. Two months later I have yet to receive the death certificates. And although we had the most economical options, I?ve generally heard that I ""got taken."" Please avoid Bluebonnet Hills Colleyville and the homes managed by their parent company, Stewart Corp.
Cons: Unprofessional, unreliable, deceptive
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