Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
VCA Yorba Regional Animal Hospital
|
|
Review by:
citysearch c.
|
|
Review content:
I really hate to give bad reviews but feel it is important to let other dog owners know about the boarding at Yorba Regional Animal Hospital. Let me first start off by saying that I have been taking my dogs for vet and grooming purposes since Dunbar first started on Yorba Linda Blvd. next to Von's, over 28 years ago. We lived across the street. At that time, it was a very competent facility. The only thing good about the facility now is Dr. Weiss. If it were not for him, we would never step foot in this place again. I'm going to make this brief even though it was a 4 day nightmare. We dropped off our two dogs and when I got home, I started watching them on the video cams to see how they were doing (they were together). On this trip I was in a position to watch my dogs 24/7 on my iPad and cell phone. I took notes and pictures because of what I saw. There was a time difference of two hours so I was able to start watching them early. My dog peed on her bed and it was not touched until I called them which was quite a few hours after. I had been watching my dog dance around needing to go out so I wasn't surprised. The next night my dog had diarrhea which was not cleaned up for approximately 18 hours. And the following night, once again because they do not walk the dogs enough, she pooped all over her room around 7:00 pm and it was not cleaned up until 8:30 am the next day. I was told they would give them 4 walks a day - I saw 2. The first walk was at 8:30 am which is too late. The last walk was at 7:00 pm and was for exactly 1 minute. I watched quite a few dogs go for walks and they all lasted one minute. One of the reason we took them to stay there was because we thought they would walk them. They do not walk them - they take them out for a quick break which is why they pee and poop in their rooms. I also out of curiosity watched another kennel with two what appeared to be Scottys - one white and one black. They had a big puddle of pee for almost 24 hours. These poor dogs had to stay up front of the kennel because the pee was at the back of the kennel (4' x 7'). I brought carrots for my dogs to have as treats and it appeared they gave them to my dogs only once. The way they fed them the carrots, they threw them on the floor. My dogs stayed three nights in the luxury suite and one night in deluxe. In the luxury suite, I felt they never checked on them. This is where I saw the messes left for hours. Most people who have their dogs stay at this facility probably do not have the opportunity to see what goes on - I did. Anyone who is even considering boarding their dogs at Yorba Regional Animal Hospital should first watch the video cams off and on throughout a day. You can watch any kennel, any suite and see if you feel they are giving the dogs the proper attention. Because the place looks so nice on the outside, I believe it is assumed you can trust that your dog is being well taken care of. I am writing this review to serve two purposes: first to advise the dog owners to check out the place via video cams to see if you feel this is the place for your dog; secondly, in hopes that the managers and owner will give some serious thought to making changes. It has the potential of being a really great, caring place. And we know it's a safe place because there is a vet their 24/7. They just need to take better care of the dogs - clean up the mess within an hour and take the dogs on a longer walk. I also signed my larger dog up to have 15 minutes of play time each day, this did not happen. By the way, play time, treats, etc. are extra and not included in the price. Also, if you are dropping them off for boarding, allow at least 45 minutes. Picking them up, probably about the same. Lots of people working there, but super slow moving. I felt so bad for my dogs, I tried to get an earlier flight home. I felt like my dogs were in the dog pound!\r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|