Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Specialty Heating & Cooling, LLC
|
|
Review by:
citysearch c.
|
|
Review content:
Had a tech out to service 2 furnaces and 2 A/C units. Tech was here for several hours. The power went out during the service and was told it tripped a circuit. That afternoon we noticed one A/C unit had parts still taken apart and tools left behind. I had to set aside more time to have them return. A few days later we turned on the other A/C unit and low and behold it doesn't work. The unit has always worked before. Called company and was told they can not come out for a few more days and it could just be something was not plugged in correctly after the service. Now having to set more time aside to be home. Ridiculous. Waste of money and time. It doesn't seem right to pay for a service and then have more time wasted because it wasn't done properly in more than one way.
RESPONSE FROM Specialty Heating & Cooling Inc.:
Jessica,
Thank you for taking the time to provide this feedback to us. We take every review very seriously. This will be addressed with the Service Technician. I discussed with Andrew our Service Manager the details. I took a look at the schedule with Andrew to see if we could get out to your home any sooner than Thursday. Unfortunately, there is not. However, with the appointment on Thursday at 8am is the first call of the day for the technician. For the inconveniences I would like to offer you 2 filters for each of your furnaces (a total of 4) and a chemical clean on your coil when the technician is out on Thursday. Please accept my apologies for the inconveniences this has caused you and your family.
Thank you,
Sarah Streeter
Owner
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|