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Businiess name:
Texas Powersports of Pasadena
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Review by:
Guest
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Review content:
After almost two months I realized they had not mailed the license plate. I live about 200 miles away from this dealership and understandably requested they mail the plate to me. Called them and one of their team members stated that it was at their office and they would mail it. After waiting about 10 days I called back to get an update. This time I spoke with the person who handles the decal and license plate process. He said you have no plates to be delivered and that he had mailed a decal. After telling him I didn't receive that decal and that I should have gotten a license plate he became angry and hung up on me. I called back and requested to speak with a manager. He found out the license plate was sent to the wrong address almost two months ago and instead of fixing this error he told me I needed to go to the court house myself and apply to get them. (It costs $7 to get a duplicate plate). Even the sales person who was very enthusiastic during the sale didn't call me back to find out what was going on with the plates.
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