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Businiess name:
Kindred Hospital Indianapolis North
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Review by:
Guest
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Review content:
My dad was not provided with assistance in turning every 2 hrs as ordered for the first week of his stay which caused a bed sore. He asked for a bed pan, after waiting an hr, he souled himself. He then asked for assistance in cleaning up, but it again took an hr for a response. He's supposed to be on a renal and diabetic diet, yet he receives sugar, salt, and soda on his trays. The RT noted a short in his CPAP and turned it off repeatedly. He has severe sleep apnea and requires a CPAP at night. RT did not notify our family or provide him with a loaner. Instead, RT risked him not breathing for 5 days before my mother noticed that it was continually unplugged. When my mother cornered RT, RTsaid she'd loan us a CPAP, but she never brought it. We waited 8 hrs before asking the Charge Nurse to track one down. Staff filled his new CPAP with saline rather than water. We finally called a meeting with his care team. During which, we were informed that we needed to wear gowns for infection control. We were also informed that they should be washing my father and providing him with a new gown before dialysis. This has not happened. He has received an average of 1 bath per week unless we do it for him. Sutures that were supposed to be removed after arrival were finally removed 2-3 weeks after arrival. During the team meeting, my dad's physician informed us that because of my dad's insurance, they were doing us a favor, that no one else would take him because reimbursement is so low. Overall, the facility and the care provided is disappointing. My dad regressed during his first few weeks at this facility. We would not recommend it to anyone.
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