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Businiess name:
Havana House Cigars and Lounge
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Review by:
citysearch c.
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Review content:
This place is BS. When we ordered food the waitress wrote it down wrong and the manager tried to blame us that we did not order correctly. Then they misplaced my friend's credit card and tried to say she had it in her purse when the waitress had it the entire time. When I told the manager I worked in customer service in a 5 star restaurant for 6 yrs and "the customer is always right" and all my friend wanted was a side a fries which came with the order the manager said "sorry we are not Mc Donalds." WTF. we are never coming back here again and we will make sure everyone we know will never come here! Don't waste your time. Horrible service!
Pros: None
Cons: Many
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