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Businiess name:
Rockland Nissan
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Review by:
citysearch c.
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Review content:
My car was in an accident, so I brought it into the dealership for a quote. I was told that the quote is free. I decided to pull out the vehicle and not do the work there. All of a sudden there was a $125 bill to release my vehicle. I called ""customer relations"" and asked if there was a charge for a quote, without revealing who I was. She said no. After she confirmed that, I told her my story. All of a sudden she had an urgent call come in, and she had to put me on hold. (I didn't know that she doubled as a 911 operator.) She came back with a completely different story, and told me that everyone in the shop knows that there is a charge, so no one could have told me its free. I ended up paying the $125 so that I could get my vehicle released. By the way, I was an established customer at their shop.
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