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Businiess name:
Scott English Plumbing
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Review by:
Guest
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Review content:
I had never used S.E. Plumbing before, when I had a plumbing leak emergency. Kevin J. came two hours before they said he could be there, which was greatly appreciated! (The first plumber I called said no one could be at my house until the end of the day!) He was able to quickly assess the situation, and gave me one price to fix the immediate leak, and a second almost $500 repair for a frozen/faulty valve. I gave him the OK to do both of the repairs. He went to work outside, and after about an hour, he knocked on my door. He said that he had fixed the leak, and regarding the frozen/faulty valve, he was able to get it open and functioning properly again, so he didn't need to charge me the ~$500 to replace the valve. I was thrilled, but what really struck me was his honesty!!! He was working outside, and had already gotten my OK to replace it, so he could have just gone ahead and replaced it without my knowing that the current valve was salvageable. That says a lot! I have already told my story to family members, and I know that S. E. Plumbing, and specifically Kevin J. will be getting more business referred their way by me!!
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