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Businiess name:
Larkin Plumbing
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Review by:
citysearch c.
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Review content:
My family and I were about to leave town for vacation when our water heater rotted out and flooded the garage. I called Larkin and arranged for them to replace the water heater while we were away (had a friend supervise). The installation went as planned, but within 2 weeks the pilot went out and had to be re-lighted. Another two weeks went by and the same thing happened. So we called Larkin back out to fix it. A different plumber came out this time, found that the original plumber had damaged the vent duct in the attic, and scheduled repair for the following day. Two plumbers arrived at 11am and worked until after 3pm, replacing the duct work and roof vent. It seems to be all fixed now and they didn't charge for the repair (which was fair). So a mistake was made and they stood by their product and made it right. Promptly and with no arguments, and they were polite and courteous throughout. I am a happy customer.
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