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Businiess name:
Pipe Wrench Plumbing, Heating & Cooling, Inc.
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Review by:
citysearch c.
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Review content:
The repair started slow. First I was told that the repair person would have everything on his truck- which he didn't. That was on a Saturday. The repair person told me he would talk to his supervisor and get me an estimate on Monday. I didn't get that estimate on Monday. I called on Tuesday, but still didn't get the estimate by Wednesday. Finally on Wednesday when I called- I got the estimate. It was good that the repair person could come out right away (although I had someone at the house Monday and Tuesday and I had to take off on Wednesday). However, once the repair was started, the tech was driven to get the repair done- even when it was challenging and another tech was called in to assist. When all was said and done- two plumbers and four hours later- I had water in my kitchen (this started as a stopped up sink and escalated). It was just inconvenient to wait the additional two days or the rating would probably be 5 starts.
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