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Businiess name:
Goudy Honda
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Review by:
citysearch c.
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Review content:
One thing I've noticed by looking at the reviews for Goudy, as well as for other dealerships is that almost all car dealers get horrible reviews. I think this is because of a combination of factors. First of all I think that the buying a car is such a nerve wracking experience that most people really need an outlet to vent. Secondly, the whole nature of haggling over price, the uncertainty of the deal, the constant back and forth between salesman, customer, and sales manager lends itself to an inherent distrust of the entire process.Having gotten that out of the way, I have to say that Goudy Honda really treated me and my wife great. I sent out a request for quotes through Edmunds on Monday afternoon, within about 15 minutes Chay had responded to me with an email asking to clarify exactly what I was looking for. After responding he got back with a really great quote in a few minutes, at which time I told him that we would be coming out to look after I got off work.Fast forward a couple hours. We had said we would be out by 7:30, since Chay's shift was over at 8:30, however, we didn't get there till about 8:15. Nevertheless he stayed on (of course he doesn't want to lose a potential sale) until almost closing driving us back and forth from the main lot to the car storage to look at all the different selections, tirelessly answering every question we had and also making sure we were completely satisfied with every step of the process.After all was said and done we made a deal and picked up a brand new CR-V lx for a decent price with no hassels whatsoever.Now Here is where it gets great! Earlier during one of our trips to the auxilary lots Chay had mentioned that tuesday was going to be his day off in preparation for the crazy 4th of July holiday sales, but since it was almost 10 pm by the time we finished all the paperwork, and the car we bought had just came into the dealership that afternoon and needed to be inspected by the maintenance staff, they couldn't release it to us until Tuesday, bummer but what can you do right? But guess what, he makes a special trip to the dealership on his day off Just to make sure we were taken care of when we picked the car up. How awesome is that?!By far the best car buying experience I've ever had. Thanks Goudy, don't pay attention to these other haters!\r
Oh and a special thumbs up to Jennifer ""The Paperwork Lady"". She is hillarious! I want to go back and buy another car just to sit in her office and laugh.
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