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Businiess name:
Sierra LLC Air Conditioning & Heating
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Review by:
Guest
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Review content:
The Sierra Air Team was very professional every step of the way. Beginning with my experience on the phone with Yvonne B. and continuing with the service professional Fernando C. Yvonne was attentive and responsive to my urgent heater issue and expedited the service request. When Fernando, the service pro arrived, he was courteous, efficient, and informative. After thorough inspection of the heater, he described the problem in detail, and then he provided options for fixing the unit. Repair prices were clearly stated and service package discounts were explained. Fernando went "above and beyond" to work within my budget and make this unexpected repair expense a little less painful (especially days before Christmas!) The positive experience I had with these two outstanding members of Sierra Team made an unexpected Holiday repair bill less "painful!" Job well done!
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