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Businiess name:
Quick Muffler
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Review by:
citysearch c.
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Review content:
Qick Muffler-Franklin Tn, will never go back there or recommend this place. We relied on the owners expertise .Explained what I wanted, the sound I wanted and he told me he knew exactly what the kind of muffler needed. The muffler they put was so loud I could not hear my radio in the car nor talk on car phone, my wife actually wound up with an earache from the loud noise riding in the car. The muffler sound was not what I wanted nor asked to be put on the car. I wanted something that had a mellow tone. my wife even said like a glass pack muffler little bit of a rumble but mellow. . When they drove the car out after the installation of the new muffler my wife was very upset and we both told him and the mechanic it was way too loud was not what we had told him we wanted, The mechanic did not say anything to us.He knew we were both not pleased with the loudness..It was now about 5 pm the man or owner whoever he was told us to drive the car home and come back the next day if we did not like it. He would put something back on and that should tone the sound of the muffler down. That did not tone the sound of the muffler down at all. it was still way too loud, still not the sound I was wanting for my car muffler. . It hurt your ears riding in our car. Told him to remove the new muffler he had installed completely and put our original muffler and parts back on.. He charged me $400.00 for the muffler that he had recommended and the installations and told me I could probably sell the muffler he had recommended on Craigslist for $150.00 . that he could not take the muffler back because it was now considered used.We totally relied on his expertise and recommendation for the kind of muffler we wanted for our car and his recommendation was totally wrong, it was not what we asked for or wanted. It sounded like our car had a large hole in the muffler or no muffler at all. My wife and I are both in our late 70s , not hot roders.. there is no way we would want that kind of noise maker on our new car... I feel he should give our money back . I should pay and did pay to have the muffler put on and taken off but I should not have been charged for the muffler that I did not want or ask for. Will be contacting Better Business or a lawyer.
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