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Businiess name:
Blue Sky Plumbing, Heating/Cooling, Electric
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Review by:
citysearch c.
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Review content:
This company will bait-and-switch you! I called and made it clear I wanted a furnace cleaning, The lady upsold me on the phone so my evap coil could be included in the service. For $168.00 nothing was done except a visual inspection. The recommendations were $1,244.00!!! (see attached invoice) They say they have a 100% Satisfaction Guarantee. Not true! I called to complain about service and received no call back. My card wasn???t charged for service so I assumed they stood by their Guarantee. 1 months later I get a call about payment from Jamie Schenck (Customer Service) I explained to him what happened but I was at fault and they said, I needed to pay the $168.00, because their Technician was at my house for 3 hours. So I gave them permission to charge it to the card they had on file. Payment was received and Blue Sky Plumbing & Heating INC. is happy but I the customer am cheated with 0% Satisfaction. \r
I did call out a differ company to do the furnace cleaning. They did the service right, cleaned blower squirrel cage and blower compartment, Evap coil cleaned and the following issues fixed. Found a cracked square to round chimney unit that needed replacement under $30.00, Melted wire going to the Inducer Blower had to be resliced, Goodman limit switch under $15.00. Total for all services $210.00 and only took the guy 75 minutes to complete.
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