Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Master Services Inc.
|
|
Review by:
Guest
|
|
Review content:
A 7 year relationship with Master-Services came to a halt when they showed their true colors. A young CNA friend of mine bought a new fixture for her bathtub and asked for my help installing it. There were no shut-off valves so we had to pull one lever to shut off water to the entire home. The supply lines were new and easily accessed through a panel next to the tub. Problem: I was unable to snug the lines tight enough so it would not leak. Very frustrating, because this should be a DYI project. I was out of time. I had to go to work and then leave town for a week. I was able to get it down to a slow drip going directly down he drain. I have been a long time club member with Master-Services and trusted them to do the job. I gave her a check made out to Master-Services and left the amount blank. She could pay me back over her next 1-2 paychecks.
Later, she emailed me the invoice: $498 (less a $30 first-time customer ''discount''). I was furious! There was no cutting, threading, soldering, or sweating. There was no hardware at all; not so much as a 10-cent washer. This was scheduled two days after I left; not an emergency or after-hours call. All he did was attach a new fixture to existing lines. 30-minutes if he took his time. He saw the little girl with the blank check and took advantage like a predator. This is the worst behavior I have ever witnessed.
It gets worse. I called Master-Services for an explanation and they gave me some bizarre story about having to take the fixture apart and ''inspect'' it. This is crazy! He justified $400+ in man-hours to ''inspect'' a $120 fixture made up of what? Six pieces? He put no effort into that series of lies.
The cherry on top of this BS-sundae is that he wasn't even able to finish he job. He install the shower standpipe due to the angle. We had no difficulties finishing what the ''professional'' could not. $498 for a job he couldn't complete.
They refunded me about half when I called to complain.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|