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Businiess name:
Rosen, Robert G, Dpm - Brevard Podiatry Group
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Review by:
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Review content:
My experience with Dr. Rosen and his excellent staff. I found Dr. Rosen after reoccurring plantar fascia. First thing I noticed was Dr. Rosen has a genuine concern and friendliness towards his patients. He does not have the normal 10 mins of this is whats wrong with you to out the door you go mentality. He listens, answers your questions and goes over your options with you until you have a clear understanding. You feel like you are working together for a remedy. We chose a rehab and custom orthotics route. He has a 30 day refund policy. My feet would not adjust to them and I was approaching the 30 day mark. He told me "not to worry about the 30 day refund policy. That he doesn't work like that and let's continue to try and get my feet to adjust." Well my feet didn't adjust and he offered me a full refund. Now that is customer service in my book! After 8 weeks under the excellent care of Cassie in physical therapy and Dr. Rosen, my pain went from an oh my God, I got to do something about this to 90% pain free. I can honestly say if I have any foot or ankle issues this is the doctor I will be going to see. So if you are looking a Doctor and staff who will care about the cause and cure as well as the person, then Dr. Rosen's office is where you want to go!
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