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Businiess name:
Avas Flowers
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Review by:
Guest
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Review content:
I called Avas Flowers to order flowers for a friend in the hospital. I was informed the flowers I wanted could not be delivered until the next day, although the suggested another type of arrangement that could be delivered that day before 4:00 P.M. Wanting the flowers to arrive that day, I changed my order to the other flowers, and was assured (5) times they would be delivered that day, before 4:00 P.M. Bottom line, I was Lied to, the flowers were not delivered, I received an email saying the flowers were scheduled for next day delivery. I change my order to something I didn't really care for, so they would deliver that day. I was promised, lied to, over charge for the product, and was met with nothing but resistance after (8) phone calls. I asked since it was going to be next day delivery, could I go ahead and get the flowers I originally wanted to order. I was informed if I change my order, it would take an additional day for delivery, and I would have to pay the price again !! This company shouldn't be allowed to operate. Too high price, very poor service, and will not work with the customer to resolve an issue, that was all their fault !! Philip E. Harmon, Clifton, Texas
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