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Businiess name:
Taylor & Tyler Inc Ac & Htg
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Review by:
citysearch c.
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Review content:
On Sunday, I called this company to report that my thermostat, that was installed about five months earlier (10 year warranty), had a blank screen. On Tuesday, a technician arrived, and after about ten minutes advised me that my thermostat had to be replaced. He also stated he did not have one on his truck. On Friday evening, a technician arrived and installed a new thermostat and billed me $180 for labor. Someone in the office had quoted $65/ hr. labor and $85/hr. after hours and weekends. I called the office and was told that those rates were diagnoses rates and labor rate is $180/ hr. I was never told about the $180/ hr. rate prior to billing.\r
Also, I had requested a spring cleaning, but the technician left without mentioning anything about it. Not happy and I hope the owner will work with me. I will report the result of our conversation. BBB and Lennox, stand by for my complaint.
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