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Businiess name:
Genesis Stoneworks
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Review by:
citysearch c.
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Review content:
I just concluded a job with your company that originated the week of August 25th. The job was estimated to take 4 days and was not completed until today (October 17). The professionalism of your company is pathetic. Not only is the workmanship poor, the customer service is awful. Our coping is chipped, stained and originally installed unevenly. If this is the quality of the products you choose, then disclose it at the time of purchase not after the damaged product is installed. The drainage sloping was done incorrectly so it necessitated being re-done. The drains were installed inches below the stones creating a tripping hazard and needed to be re-done. The crew forgot to install the hand rails for the pool which delayed the job completion another 2 weeks. The plaster in our pool is full of cracks because your crew failed to place any protective tarp down while removing the coping and the job was delayed so long our pool was without water for excess of three weeks. There were st
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