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Businiess name:
Art of Maintenance
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Review by:
citysearch c.
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Review content:
Terrible Experience!!! I wish I had read all of the negative reviews on Yelp before I took my car to Stan at Art of Maintenance! He did a shoddy job, overcharged me, and was incredibly rude and dishonest.
I brought my car here after it was damaged in a break-in. Stan gave me an estimate of what each repair would cost, quoting $300 to fix the latch that pops the trunk! I told him to just leave it, it's not worth $300 to me. At this point he told me Lie # 1: He said I would be unable to lock the trunk if it was not fixed. I knew this was untrue, and called him on it. So we agreed he would leave the latch alone.
When I picked up the car, the latch was fixed, for which I was charged $293! Assuming this was just a miscommunication between Stan and the other mechanics, I reminded him of our conversation. He remembered, but claimed that he was required to do the repair because my insurance company had included it on their itemized list of damage. This was Lie #2. This sounded shady, so I called GEICO, who told me that they don't require that anyone do the repairs.
Finally, when I called Stan out on this, he simply denied that we had ever spoken about the trunk latch. Lie #3. Furthermore, he became incredibly rude and defensive, and refused to give me the contact information of the owner of the shop.
As a side-note, the repairs that they did to my steering column were pretty shoddy and now my airbag light is lit. Awful experience.
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