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Businiess name:
Mr. Electric Of San Antonio
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Review by:
citysearch c.
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Review content:
Their work is not guaranteed.I paid $240 for the simple 'repair' of an entry light. Work took about 20 minutes...repair lasted about 5 months. I contacted office and was told job would have to be billed in its entirety all over again!
RESPONSE FROM Mr Electric of San Antonio TX:
We appreciate your feedback and are sorry that you are not pleased with your experience. We do guarantee the work of our employees. We do recommend that we provide new quality parts and materials for repairs made by our company. We did not provide the switch or light fixture in this repair and unfortunately we are not able to warranty customer supplied parts and materials.
We electronically record the time of our service professionals. According to our records our service professional arrived at 2:36 pm and left at 4:11 pm documenting our service professional at your home for one hour and 34 minutes, not the 20 minutes mentioned above.
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