Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Franklin Iron & Metal Co
|
|
Review by:
citysearch c.
|
|
Review content:
Unacceptably poor customer service. Website says business is open till 5. I arrived at 4:20. A sign says to stop at the office before weighing in. Another sign, on the office door, says it?s open till 4:30, but the door is locked and nobody is around. I turn around in the parking lot to leave and see another sign that says they stop taking metal scrap at 4:15. \r
\r
I come back the next day before 4:15. I?d been stuck behind a train crossing just before Franklin?s building, but I was still there, in their office, before 4:15, according to their office clock and my iPhone. A woman sends me outside the building and around to the back, where a guy comes out. \r
\r
I open my trunk to show what I have. He says, ?We stop taking metal scrap at 4:15.? I say, ?It?s not 4:15 yet.? He argues with me, obviously trying to get me to leave. He turns his back to me and starts walking away, so I start telling him about yesterday's experience, ?Your website says you?re open until 5.? He denies that fact several times, then finally yells, ?The website is wrong!? \r
\r
He was not only wrong, he was rude and loud. He refused to take my scrap, despite the fact that I was following what company signs said. He apparently wanted to go home early, and no amount of my pointing to the fact that I was following the company?s signs was going to get him to do his job. \r
\r
I had gone through a lot of trouble to collect this scrap for more than 2 years, save it from the landfill, and try to do the right thing by recycling the Earth?s resources. This hassle cost me way more time than it?s worth. \r
\r
An employee bullied a middle-aged woman so he could go home early. Don?t even try to do business with Franklin. They will argue with you until past whatever time they decide to say is closing time so they don?t have to lift a finger for recycling. Don?t even try to reason with Franklin?s staff because they?ll just shout at you and bully you until you leave. It was a horrible experience and tremendous waste of time.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|