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Businiess name:
Design Tree Maintenance
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Review by:
citysearch c.
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Review content:
Very inconsiderate, unthoughtful, and dishonest people are working in this company. I could not back out of my driveway for at least 10 mins because their people who were working on my neighbors yard, parked their truck and wood chipper all the way up and blocked my entire driveway in order not to block their paying customer?s driveway. I honked and honked and while waiting, called the company?s phone number on the truck. A female representative claimed their truck broke down and unfortunately, right in front of my house. And it?s been there for a while now because they had to work on my neighbors yard earlier. First, I had not given her the address and if the truck was there for a while, why haven?t any tow or repair company show up?? As I was on the phone, 3 of their employees showed up, dragging their feet and DID NOT even apologize and started the truck WITHOUT a problem and drove 50 feet to the open curbside of my cul-de-sac!! They went back to work on my neighbor?s yard. I realized the rep was giving excuses and chastised her for lying and she hung up on me.. I called back again and demanded to speak to their supervisor. They put me on hold for a long time and eventually young sounding man answered and apologized and said there is nothing they can do. Well, there is?.if your truck is honestly broken down and is in the way of others, have the courtesy to have your worker inform the household and explain assistance will arrive shortly. The so-claimed supervisor over the phone, laughed and said perhaps?.I do not care is there is any discount coupon available from this company. I will never pay a dime for services of a company who operates with such inconsideration and dishonesty!
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