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Businiess name:
Best Home Services
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Review by:
citysearch c.
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Review content:
Called for the yearly checkup on my AC . AC is10 years old, and in good condition. I have a warranty with another company good until December.
They wanted me to sign with them Now. Meaning I would have 2 warranties for 6 months. They also recommend $2,000 of work - I could buy anew one for $3,000. Cleaned AC in 10mins and spent over 1 hour trying to sell me everything they could think of.
RESPONSE FROM Best Home Services:
Barbara, we appreciate your call to Best Home Services, and we are sorry to hear you had a bad experience. If you had a warranty with another company why did you decide to call Best for your service? After reviewing your job paper work it appears that another company did in fact replace a condenser fan motor with whip for power feed. As our second tech investigated your issue it was discovered this was the source of exposed wires was from another company that made repairs after our initial visit. Do you have any copies of the written estimate for $2,000? At Best we strive to maintain integrity and honesty. Thank you for your time and we look forward to hearing from you.
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