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Businiess name:
Fit Well Prosthetic & Orthotic
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Review by:
citysearch c.
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Review content:
BEWARE OF FIT WELL PROSTHETIC & ORTHOTIC CENTER SLC UT? I went to Fit Well Prosthetic located at 50 South 900 East, #1 Salt Lake City, UT 84102, 801-364-3100, my doctor requested a custom made foot brace and a custom made foot insert. When I was at the office the doctor tried to give me an off the shelf insert, when I called him on this first he said my insurance did not authorize an custom foot insert, I assured him that my insurance company did indeed authorize a custom made foot insert and that the insurance company provided me with a copy of the authorization, the doctor changed his story to say now that the same off the shelf insert was a custom made foot insert, when I told the doctor I was smarter than that the doctor became irate and started complaining about how the insurance companies were ripping doctors off and causing doctors to lose money and how people wanted stuff for nothing. I told the doctor that this was between him and the insurance companies and not my fault that he did not have to agree to accept my insurance if he did not want to be one of their providers and that he needed to make me to custom brace and a custom insert. Then the doctor told me if it was up to him he would not accept my insurance but it was his boss that makes him except the insurance. Do not go this place, they will try to screw you and your insurance company, the doctor will treat you like a thief for using medical insurance. Very rude and unprofessional. I complained to the General Manager who did not seem to care even after I showed the General Manager that I turn on my cell phone to record the conversation with the doctor once it got heated. All the General Manager said was that he believed me. I left without getting a brace or a foot insert from FIT WELL PROSTHETIC & ORTHOTIC CENTER SLC UT and filed complaints with the medical board and my insurance company.
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