Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Taylor Heating
|
|
Review by:
citysearch c.
|
|
Review content:
I want to acknowledge the professionalism and expertise of Taylor Heating & Air Conditioning staff.
We have been Taylor customers for years. In May our heat pump needed service. We learned that a part broke and it needed replacing. It was under warranty by the manufacturer. We had a longer than expected wait time to get the parts needed but when they arrived, your team did an excellent job repairing our heat pump. Jordan (and I believe Mark?) started work on our pump on Friday, June 3rd. During the day, I spoke with Sue, Chris, and I believe Aurel came to the house to deliver parts. Every interaction with your staff was a positive and re-assuring experience – always courteous, prompt and kind.
Jordan finished work on our heat pump at about 7pm. What a remarkable young man he is. First, the heat pump works great! But just as important, Jordan kept us updated on his progress. He was the epitome of professionalism - polite, well spoken, and explained his work in a way that was understandable.
Thank you for providing a team that coordinated this project well and technicians that ably finished the project. We are and will be Taylor-loyal and will gladly recommend you to our friends and family.
We are now enjoying a cool, comfortable home (where did that hot weather go??!), thanks to your team.
RESPONSE FROM Taylor Heating & Air Conditioning:
Ms. Anne Biron thank you for taking the time out of your day to give us this 5 star review! We are so thrilled to hear about the great experience you had with Taylor Heating. We strive to make sure we are providing the best experience possible whether it is over the phone or in your home. We will make sure Jordan, his peers, and management receives the wonderful review you have given. Thank you for choosing Taylor Heating.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|