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Businiess name:
Highest Point Real Estate
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Review by:
Guest
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Review content:
Do not rent from this deceitful company!! They seem like they will be helpful and upfront with you but they will steal your security deposit at the time of move-out. Before we moved into the rental home, we documented the condition of the property and by email, sent a request for multiple repairs needed to the home, one of them being the numerous holes and gouges to the walls throughout the home and it desperately needing a fresh coat of paint. Via email, they responded “Most of our properties are AS IS from the time of showing… The homeowner wants to be sure you understand that this is not a new home... so it has its flaws, some of which he has no intention of fixing anytime soon.” In the same correspondence “We [Highest Point] provide all our tenants with a condition sheet so they may mark down any damage they find so that they will not be charged for such damage upon move out”. Well we did just so, we documented all the damage and concerns we had and provided Highest Point a list of the information. We made it clear that the home was already in this condition and they confirmed by responding back that it is what it is. When we moved out, the home was left in good if not better condition than when we received it. The yard (which was previously a mud pit with little to dead grass) was filled in and green where there were previously all bare spots throughout. The holes in the walls were patched (yet not sanded, thinking “this is at least covered and in a better condition that when we received it”). Come to find out, a month after we move out, they are charging us over $500.00 out of our security deposit for painting and wall repairs because “the patches we made in the living room were not properly sanded… The patches were sanded down and repainted by a professional”. DID WE NOT REQUEST AT THE TIME OF MOVE IN FOR THOSE EXACT ISSUES?!?!?!? $500.00 to sand and paint a LIVING ROOM?? These guys are snakes in tall grass. I guess they are glad screwing over and take advantage of tenants who care for the property. Shame.
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