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Businiess name:
Larson Air LLC
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Review by:
citysearch c.
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Review content:
The technician fixed a small electrical device that failed and he was finished in less than 30 minutes. Why did it cost over $500 dollars? These companies in Vegas are a rip-off and they love to overcharge for simple services!
RESPONSE FROM Larson Air - Air Conditioning and Heating Service:
Thank you Glen we really appreciate you reaching out to us regarding your concerns. We as a small family company train our technicians to provide you solutions to your air conditioning problems before we start any work. Our technician Sergio followed the training he received and presented a solution to repair your air conditioning unit. You signed to authorize the repairs and have the work completed. We do work as fast as we can to get your home cooling down and I'm glad it only took our technician only 30 minutes to repair your air conditioning. Once we were finished we had you sign our service order stating you were satisfied with our services and your home was cooling down. We also have a 12 month warranty on all the parts we installed, on top of that we have a low price guarantee, we will price match any competitors price and beat their price by 5% as long as they are installing the same components. We have many coupons available to our clients on Larsonair.com to take advantage of. Please feel free to contact me st 702-940-0733 with any further concerns and I would be happy to assist you. Travis Larson
Update as of 07-21-2016 at 4:30 pm; Glen Devine called us back today and requested our services again. He called and said his fan motor was squealing and the A/C unit wasn't cooling. We previously recommended a new fan motor but he declined and opted for the band aid repair. The part we recommended but he declined to fix has now failed.
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