Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Emerald Heating & Cooling
|
|
Review by:
citysearch c.
|
|
Review content:
I have a maintenance contract with Emerald; I had scheduled a check-up for my furnace to take place on December 23rd. A short check-up became a 4 hour visit. A small crack was found on the heat exchange and a couple suspect areas that I got to see for myself with their nifty camera on the end of a snake used to view areas that are not externally visible. Darrell came over right away to provide a 2nd opinion and it was determined that I needed a new furnace. We went over my options for a new furnace. There was absolutely no pressure on what furnace to choose; only facts given and information provided to help me decide the best option for my circumstances. I was lucky this time because the external temperature was mild. But, the guys still dropped off two heaters for me in case my house got cold that evening. They were able to get their hands on the furnace I wanted and installed it the next morning on Christmas Eve! Everything was cleaned up and completed by 1pm by Steve and Jake.
I must also mention that Emerald replaced my central air unit a year and a half ago and at that time I had a maintenance contract with a different company for years. I am usually very loyal but when I needed help and they did not respond to me because it was off hours; I found Emerald and I said that I know not having air in the summer isn't an emergency but could someone help me on a Sunday? They responded, "If it is important to you; it is important to us." They were there Sunday at the dinner hour. Emerald won me over. Service is extremely important to me and they win hands down; not to mention they are polite and pleasant and caring for your circumstance.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|