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Businiess name:
Holiday Inn Express & Suites HOUSTON NW - TOMBALL AREA
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Review by:
citysearch c.
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Review content:
We were very thankful for the excellent service Kimberly was able to provide to my family. She always had a smile on her face and greeted us every time we came in the door. My experience was very memorable. Our stay was for quite a few days and there were a few issues with the billing but we kept being told only the manager could help us. After finally talking to Kimberly about the situation.....there was no hesitation she immediately looked into the issue and resolved it. Kimberly took the time that no one else was willing to take She cared and that meant a lot to my family. Thank you, Kimberly!!\r
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As far as our stay, it was very comfortable. The rooms were clean. The breakfast area was always very clean. I believe her name was Tomasa, did an amazing job with making sure all the food stayed filled and we had everything we needed. She would check with my family every morning to see if we needed anything. She did an amazing job. We would definitely come back.
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