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Businiess name:
Auto Connection
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Review by:
citysearch c.
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Review content:
Blown water pump, blown ENGINE, Bad catalytic converter, driver air bag useless, broken dip stick,leaky bad battery ,no jack or spare tire, car has to be a flood car, inside rusty and very dirty. Plus more I cannot think of right now. They made me wait until night time so I would not see all the trouble with it plus. ABS light, engine light on.The drivers side air bag has its plate SCREWED ON making it useless. There are supposed to be catches that easily release if an accident and this plate is screwed on with screws ! Plus I also found out when I had a oil change that the tie rods were bad. They sold me a DANGEROUS car that could get myself and loved ones KILLED because of their GREED ! I lost my truck during Sandy and waited about 5 months before buying a car because I was worried I would get a flood car and this place stuck me anyway. Charged me double for a warranty that they use their own shop/friend to boot. When going back to have problems fixed they NEVER fixed all the repairs and kept telling me next time, next time, next time. They promised to fix all but then never fixed the repairs.The two criminals are the owner ""PAUL"" and head man / manager ""HENRY"". I asked for the repair invoice over 10 times and they refused to give them to me. I finally called up the warranty company and received the repair invoice and found out why they refused to give me the invoice and that is because they ""Auto connection"" charged the warranty company 2800 but the repairs were ONLY 1400-1800.00. I looked at the invoice and saw my signature was FORGED on the paper ! This is a CRIMINAL ACT !! They signed my name on the warranty papers so I would not see they received more money ! This is FRAUD !They had the car about 12 times and I lost use of the car for approximate 4 months plus over 1000.00 in rentals cars and taxis out of my pocket for all that time. Also the monthly payments and insurance payments for a car not being able to drive. Henry told me at the end that the car had too many problems and to come in for he would give me another car. When I went in to get it 4-5 times he said come back in a couple of weeks for this or that excuse. Then finally he tells me I would have to give him 1500.00 more in cash ! \r
I said why would I buy another car when the first one is a lemon and you promised an exchange(phone call recorded). Then I talked to Paul who gave me the same song and dance for another month or so and told me he would exchange but then demanded 500.00 cash more plus a higher loan amount for it . Thats not an exchange its another sale afyer they scammed me already plus would not even give me the one they promised me but only another just traded in. They do not return phone calls or tell you to come in and are not there about 80% of the time. They lie and lie and lie. They dragged it on for months on propose to have my warranty expire and then told me I am now stuck for the repairs. I have a car that barely runs with no inspection sticker thats filthy and worthless that I paid over 8000.00 for plus all extra expenses. I am paying off a car but must rent a car every time I go out east once a month because I am worried it will break down. My last phone call Henry said he does not work for them anymore but Paul says he does. I believe Henry said he is at South Shore. They cannot even get their lies right. They can post whatever answer they want to this post but it will be more lies. I have the forged papers and recorded all my conversations with them and have PROOF of ALL of this. I am right now putting it together with the lawyer and if you would like to join or if you would like more info please contact me at ANN1777@AOL.COM ----Thank you for all your emails. We can always use more people to add on so please keep them coming.
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