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Businiess name:
Firestone Complete Auto Care
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Review by:
citysearch c.
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Review content:
Terrible!!! I'll avoid them like a plague. I went there today at 10 to get a full set of tire change and got a very lousy job done at around 3 (it was Saturday and they close at 3). I had an appointment at 1 but these people called me and asked if I could get my car to them earlier so it'll be easier for them - so I left my car with them at 10. Kept calling every 90 minutes and every time they said they're working on my car. I went ahead and visited the store to see what's going on and found out they're actually working on it (2.30). And they said they wont be able to do the wheel alignment test as they're closing at 3. WOW!!! 5 hours are not enough for you guys???\r
\r
Their competitors claim to install new set of tires in an hour where they took 5 hours to do a lousy job. I don't know even about the tire cause they DONT EVEN LOOK BRAND NEW. Last time, I changed my tire, they looked all black and shiny but these people gave me something that doesn't look brand new while I paid in full.
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