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Businiess name:
Kleen Air Services
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Review by:
James N.
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Review content:
Kleen Air Services was able to quickly identify the issue with the HVAC system, which resulted in a successful warranty report being submitted (and subsequently fixed). Kleen Air Services provided a check on the systems and identified a couple of other items which were corrected (or reported). I called that morning and had a technician at my home within 4-5 hours. The issue that prompted the call was a room that seemed to have issues cooling down. After the technician (Jesse) arrived, he reviewed the HVAC system and advised (very clearly) what the cause of the issue was. He was able to explain what needed to be done, and this information was extremely helpful in the report that I submitted to have this corrected by the original installer. Jesse (technician) was able to identify the problem in a matter of minutes, where the original installer had not done on multiple service calls following us moving into our house. This saved us hundreds of dollars. Jesse has been a technician with Kleen Air for 18 years, and this experience was very evident in his knowledge of the systems, and the professionalism in which he conducted himself. The service went very well, and we signed up for the annual service plan for $250 (for two units). The cost would have been approx. $99.90 for call out and AC check (this would not have included some of the service items carried out by the service agreement). Happy to have had Kleen Air Services come by and looking forward to an ongoing service relationship with them.
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