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Businiess name:
Waters & Hibbert
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Review by:
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Review content:
I recently attended a memorial service for the sister of a dear friend of mine. The chapel is not too large; adequate for a smaller more intimate group of friends and family. However, I was unimpressed with the absence of compassion the funeral director displayed towards the grieving family and friends. The pastor of the family provided a wonderful sermon and when finished, turned the podium back over to the director. He immediately announced "This concludes our service." When family and friends looked confused, he motioned with his hands for us to rise, and then motioned towards the door for us to leave. No consoling offered to the family, no invitation to view the photos placed at the alter, no request for those who had not signed the memorial to do so as the leave. Just get up and get out. I found out later that the funeral home was also responsible for playing the music the family had requested. That never happened. I felt terrible for the family, but did not say anything at the time, out of respect, only to find out later how upset my friends mother was. I wanted to share this experience, as I am sure there are other funeral homes in the area offering a more personal and caring touch.
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