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Businiess name:
Action Alignment & Brake SVC
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Review by:
citysearch c.
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Review content:
I had been going to another auto repair shop, for over 17 years, only to find that the last time I went there they parked my car on a side street (unattended and no work being done on it for almost three days), then I was charged for parts not replaced and work not done. I found Action Auto on YELP. I presented my problem to Brett Heskett (General Manager). From the very beginning Brett treated me with respect, he listened to me and showed an interest in “solving my problems”; Brett made me feel as if I was a “very important person”, and not just another customer. The entire Action Auto Team demonstrated an interest in solving my repair problem.
Bruce “The Repair Wizard” Stodghill – Lead Master Technician was assigned to solving my very complicated electrical/electronic controls problem. I followed along with Bruce and was able to observe his approach to “problem identification, and problem resolution”. Bruce wasted no time, his methodology and approach to trouble-shooting was flawless. There was no waste of my time (which translates to lost money).
My entire interfacing with the Action Auto people (Brett, Bruce, Tristan, Randy, and Carlton) left me with a favorable opinion of this business; I cannot say enough good words about Action Auto, Inc. It is obvious, the AA people all believe in honesty, honor, and integrity.
The people at Action Auto are not just a bunch of auto mechanics; they are a team of auto repair professionals. Thank you Action Auto.
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