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Businiess name:
Daniel Flooring
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Review by:
citysearch c.
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Review content:
Floor nightmare
We hired Daniel Flooring to install new porcelain tile in our house but the job was not done right and when we told the installers that they had to redo the job they refused and quit. They left gaps between the tile and the walls, these gaps cannot be covered with the baseboard because they are more than one inch. The job was done very poorly and they did not do the proper lay out. When we noticed the mistake, we told the workers that the tile job was not done properly and that they needed to remove the tile that they installed incorrectly and had to put new tile but they refused to do so and quit the job and left.
I called Daniel, the owner of the company and explained him what his employees did and also sent pictures showing the big gaps and the terrible job that the installers did. He came to my house 4 days later and saw what his employees did wrong, I told Daniel that the tile needed to be removed and start over in order to fix the problem but he refused to do that and instead he only offered to provide free baseboards and quarter round which won’t cover the gaps left and won’t fix the problem.
The installers also damaged the wood panel of my kitchen cabinets and broke the kitchen blind, they took it to get it fixed but as of today Daniel has not returned the blind.
Daniel refused to fix the problem with the tile, he said that he won’t remove the tile that was put incorrectly and re-do it properly, he refused to pay for the carpenter to get the cabinets panel fixed and we are still waiting for the blind that they took to get fixed.
If you want to experience a nightmare with your flooring project, waste your money and pay extra for damage in your home, hire this company.
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