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Businiess name:
Closet Factory The
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Review by:
citysearch c.
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Review content:
From beginning to end this was an outstanding experience. The designer, Amy Mendez, was professional, well versed in her company's history, capability, product lines, materials and more. Amy is an excellent designer. She gave us design options for a very small and challenging closet space, explained to me in a way I could understand exactly what was possible for maximum space usage, materials and costs. Amy really listened to my needs and addressed them completely. Her use of time was respectful and extremely efficient. She is personable and a perfect representative for the company. The staff at Closet Factory that I spoke with on the phone were equally efficient and personable. The installer was immaculate, orderly, very good at his job and incredibly time efficient. He really did a great job. We ran into a small snag in the installation process which was addressed and remedied in an incredibly short time frame - I was impressed and delighted. I was treated with kid gloves throughout the entire process. Amy, the installer, and the Customer Service Rep went above and beyond in all their interactions with me to make certain I was happy with the end result and the entire experience. I will HIGHLY recommend this company and look forward to working with them again.
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