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Businiess name:
Heather Powell-State Farm Insurance Agent
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Review by:
citysearch c.
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Review content:
Do NOT use this agent. I received a quote for a State Farm policy, paid it, it took 3 months for them to submit it for issuance. Never received a copy of the policy and after repeated attempts to get a copy I was told my policy was canceled and reissued at a higher rate due to their mistake. They then told me that I owed more money than I was originally quoted. They would not honor the original quote or actual policy even after I had paid it. Dennis Powell who retired called me representing Heather's office and has refused to honor the original, paid-for policy to it's full term. Not only is this poor business practice it is highly unethical and they are being reported to the Arkansas Department of Insurance.
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