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Businiess name:
Goodyear Auto Service
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Review by:
citysearch c.
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Review content:
I do not have extensive knowledge of cars so it is important that I employ a mechanic that I can trust will not take advantage of me. I took my car to Goodyear because every time I turned on the AC I could hear a loud noise outside of the car. I spoke with the assistant service manager, Corey Nash. After describing the issue to him, he immediately tells me that it is the AC blower motor that?s making the noise and it would need to be replaced. I agreed and paid $180 to have it replaced.\r
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The next day I get a message from Corey saying the motor has been replaced and the noise had stopped. After picking up my car, I turned on the AC and the noise started again immediately. Not only that but now there is a humming inside of the car caused by the new AC blower motor that Goodyear installed. \r
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I called the shop and spoke with the store manager, Jamie Elswick, who told me to bring the car back in and he would take a look at it. I did just that. After Jamie hears the noises he tells me that the noise outside of the car is my AC compressor and it would cost another $1000 to fix. He then tells me that the hum inside of the car may be due to the fact that the AC blower motor is new. He says that the motor has a 24,000-mile warranty so if it doesn?t quite down before then bring it back in and he?ll look at it again. I asked him why Cory replaced the blower motor when it was the compressor that needed work and never received a straight answer.\r
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So now I have paid the better part of $200 for a blower motor that I didn?t need. I?m still dealing with my original issue, which is the noise caused by the AC compressor. And I have to ride around with a humming in my car for the next 24,000 miles before I can fix the new issue of the blower motor that I didn?t even need in the first place. This is by far the most frustrating experience I?ve ever had with a mechanic.\r
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If you are like me, and need a mechanic that you can trust, do not go to this Goodyear. They will take advantage of you.
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