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Businiess name:
Jones Home Services
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Review by:
Guest
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Review content:
Adam R. Just visited for the Spring tune up so we are prepared for summer. On time, clean and very respectful. I have the most confidence in Jones Home Services.
Our maintenance contract came about because we had an issue with our heat exchanger and it needed to be replace. I called around the large HVAC companies in the Indianapolis area. We were quoted $1500 for the replacement and encouraged to buy a new system. When I called Jones Home Services the owner, Seth Jones, came out and agreed that the heat exchanger replacement was required. Seth Jones also informed me that the manufacturer had a warranty and the issue with the Heat Exchanger was known and the part would be covered by the manufacturer and my expense would be any uncovered labor and a couple of other minor maintenance repairs needed. My total expense was less than $500. We had a discussion about replacing the furnace and Seth said that he would hate to replace a furnace halfway through the expected life and any efficentcy gains would not be worth the expense at this time. When Michael came out to replace the Heat Exhanger, he was very professional, clean and efficient. He basically rebuilt our entire furnace and cleaned every part as he put it back together.
After I the experience I have had with Jones Home Services, they have a client for life.
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