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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
Roto-Rooter Plumber - Outstanding Service..\r
\r
I thought I had a toilet plugged up on Monday evening and tried to fix it myself with no luck. I did a Google search for local Houston plumbers in our area and had several to choose from. I read the reviews for each company and decided on Roto Rooter. \r
I went to their web page and made my own appointment on-line for 0830 on Tuesday morning. The dispatcher called me at 0730 and confirmed my appointment and said the technician would be at my house on time and was already in my area. I asked if he could arrive early and Denton showed up at 0750 ready to work. I found out later that he lives in my area and was dispatched to me that morning. \r
He showed up in a clean, crisp uniform and had the ""I'm ready to work"" look on his face. Not like some that appear as if they just rolled out of bed. It was raining on this morning and he was careful coming into the house so not to track anything so he took off his boots and left them outside on the front porch. My wife really appreacited that (we didn't even have to ask!) \r
Denton nailed the problem within five minutes and notified me that the clog was not in my toilet but in the pipe outside the house. He ran his camera in the pipes and showed me a crack under the slab where the drain pipe was cracked and separated. I recently had the house leveled and the problems started shortly thereafter. It was confirmed that my busted pipe was allowing water to seep under the slab and puddle up thereby causing even more damage and cracks in my patio. \r
Denton explained what needed to be done and how long the job was from start to finish. He told me up front how much it would cost, we agreed the price was reasonable, signed his paperwork and he got to work. He called in his crew and had the problem fixed and the mess cleaned up all in one day. He did an excellent job for us. We are happy for the outstanding service Denton and Roto-Rooter provided. \r
They are professional, have great customer service and are experienced technicians. \r
I'll continue to be a repeat customer in the future. \r
\r
Did I mention that I'm a retired Marine and although Denton was in the Air Force, I won't hold that against him. They trained him well and I'd bet he's one of the best plumbers in Texas. \r
Thank you for your service to this Great Nation Denton and thank you Roto-Rooter for hiring Vets. We need more companies like you. \r
\r
Semper Fi
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