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Businiess name:
Service Care
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Review by:
citysearch c.
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Review content:
Service Care was hired to do warranty work on my washer (not my pick...chosen through the warranty company). After initial consult, was told the parts would be in within a week and service could be scheduled. Parts took much longer to arrive and Service was scheduled for the following Saturday between 8 and 1. After sitting around my house all Saturday with no call from Service Care, I called at 1 and was told the appointment had been rescheduled for Monday. No one attempted to call me and let me know of the change in the schedule (which did not work with my schedule since I had construction already scheduled in my basement laundry room on that day). Service rep at Service Care continuously talked over me, did not listen when I spoke, and never attempted to give even a half hearted apology for their mistake. Will absolutely never use them again and would never recommend them to others.
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