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Businiess name:  Gary's Small Engine Repair
Review by:  citysearch c.
Review content: 
Wow. Gary must have been having a rough day today. I have a cheap electric leaf blower that arrived to me from Greenworks dead on arrival (DOA). I called Greenworks, who gave me ""Gary's Small Engine Repair"" as the closet place to take my DOA blower. I called and talked to someone there (presumably Gary since the place seems to be a sole proprietorship) and explained the issue. He told me to bring it on down and he would look at it. All Greenworks wanted was for Gary's to say that yes, in fact, the blower is dead. Then, Greenworks would just send me a new blower (they didn't even expect the old one back). \r \r So then, imagine my surprise when I arrived and Gary didn't remember ever talking to me, told me he didn't have any connection with Greenworks, and couldn't help me. Period. One would have expected that he might have said, ""Gee, I'm sorry you had to make the trip down here"", or, ""If you have the Greenworks phone #, I'll call them and ask them to remove my name from their list"", or something along those lines. \r \r What does he think, that I dreamed up his business name, phone #, and address? There are small repair shops much closer to me than this one. A logical thinker would have figured this out and offered to help in some way. When I pressed the issue (hoping that he would remember, or at least offer to help), he became nasty, calling me an idiot and telling me to leave. When I told him he shouldn't speak to people that way, he chose swear words in place of ""idiot"" that I choose not to repeat here. Over and over again. Not a very good strategy for building relationships. Who knows, maybe someday I might have wanted a real leaf blower and might have bought it from you. It's safe to say I will never go anywhere near there again AND NO ONE ELSE SHOULD GO THERE EITHER. My review seems to be consistent with other reviews (as far as his attitude turning nasty when things aren't going his way). Maybe he's going through a tough time, I don't know. But swearing at people is not likely to earn future business. Definitely NOT recommended.

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