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Businiess name:
Steele's Hometown Tire
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Review by:
citysearch c.
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Review content:
I have a Jeep Grand Cherokee that wouldn't start one night. The next morning it did but I took it in to have it checked and they couldn't find the issue, but most likely the starter. I brought it in first thing in the morning and at 5:00pm I started calling and no one answered. Finally had a call at 5:30 that they couldn't find the problem and would leave the keys in and lock it so I could go get it. That day wasn't such a big deal but I did take off work and waited all day to hear back from them.
My jeep acted up again, twice so I decided I just wanted to get a new starter. I needed it done that day bc again I had to miss work. I called and they said YES they would be able to do it that day. I took it in and ALL DAY NO ONE EVER CALLED. I was calling all evening and NEVER received a phone call AT ALL. So they didn't fix my jeep, basically kept my vehicle from me all day, I had to miss work for it AND they never called. I had someone drive me there and I find my jeep outside unlocked and no one was there. The next morning I call and ask and they say it will be done this morning. Finally by 1:30 pm they called and said it was ready. This is total crap and I am so disappointed in this place. I'm mad that they just though it was ok to keep my Jeep and not even fix it or call, and then planned to leave it unlocked outside all night. Who does business like that? Never had an issue with this place until now.
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