Home > New York > Rochester > Furniture Manufactur... > Furniture > York Furniture > Report a problem
Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  York Furniture
Review by:  citysearch c.
Review content: 
BUYERS BEWARE!!! All sales are FINAL! Something that was never addressed or explained to us until after our purchase was made. Even if you call within 4 business hours to inform them that the piece you just bought wont' fit- their position is: to bad; so sad.\r \r We emailed them and left a VM message shortly after closing the same day we made a purchase- stating that we had a problem, and that we had to cancel our order. Our purchase was made on a Sat., 6//07/2014; the very next day we went to the store to confirm the cancellation; asked for our check back, which they still had; informed them not to process our Credit Application. We were told, ""NO"" on the check and that, ""All sales are FINAL."" However, they were ""willing to work with us on purchasing something else."" We really didn't want anything else and if the furniture would have fit, we wouldn't have cancelled the order.\r \r I don't blame any establishment for wanting the sale; however, their position on an unfortunate situation became unreasonable and even hostile. The overall experience in the end was not pleasant. After informing them both verbally and in writing that we would STOP PAYMENT on our check, they still tried cashing it. After we informed them NOT to process our Credit Application- they still processed it, which they placed a pending transaction for $3,000 on an item that was cancelled; will never be ordered; let alone delivered to our home. I had to call GE Capital to close the account; who, apologized and agreed it should have never been processed. They also informed me that should their retailer force the transaction- I would still have to go through the Dispute Process for verification, etc. As of Friday, 6/13/2014 the store hasn't forced the charge transaction. Based on their conduct to date- mot likely it will happen. Hello, NYS Attorney General's Office....... \r \r What fair and reasonable establishment would go to such lengths? These people, without any doubt, are modern day SCOUNDRELS. And for those of you have forgotten what a scoundrel is, perhaps these descriptive words will help: unprincipled, a dishonorable person; a villain; a crook; a liar; a thief; cheaters; scammers; vagabond. \r \r Now, this true story doesn't mean that they may not have a good deal for you, I'm sure they do- just remember this: BUYER BEWARE!! \r \r Overall Sales Rating: a negative five (-5) out of a possible 5 Star Rating. \r \r Ron Swanson\r Canandaigua, NY

Reasons for reporting (512 characters left):
 or  Cancel